Your privacy matters. This policy explains what we collect, how we use it, and the choices you have. Plain English, no dark patterns.

01Who we are

Attention Always OPC Private Limited, operating under the trade name "Home Care Marketers" ("Home Care Marketers," "we," "us," "our") provides digital marketing services to home care agencies. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website at homecaremarketers.com, contact us, or engage us as a service provider.

02Information we collect

Information you give us

Name, business name, email, phone number, and role when you contact us or book a strategy call.
Agency information you share during our engagement, such as service area, payer mix, and census goals.
Account credentials you grant us to manage marketing assets (e.g., Google Business Profile, ad platforms).
Billing information processed by our payment providers.

Information collected automatically

Device and browser information, IP address, and pages viewed on our website.
Cookie and analytics data, including from Google Analytics and Meta Pixel, used to understand traffic and improve our site.

Information from third parties

Analytics, ad platforms, and call-tracking providers may share aggregated performance data with us.
Public business directories and review platforms may surface information about your agency that we use during onboarding.

03How we use information

We use personal information to:

Respond to inquiries and schedule strategy calls.
Provide, manage, and improve the services you've engaged.
Process payments and send invoices.
Send service-related communications, including reports and project updates.
Comply with legal obligations and enforce our agreements.
Send occasional marketing emails about our own services. You can unsubscribe at any time.

04A note on protected health information

We are not a healthcare provider and do not knowingly collect or process protected health information (PHI). Marketing assets we create should not include patient or client PHI. If you must share PHI for any reason, contact us first so we can put a Business Associate Agreement in place.

05Cookies and tracking

Our website uses cookies and similar technologies to:

Keep the site functional (essential cookies).
Measure traffic and user behavior (analytics cookies).
Show relevant ads about our services across the web (advertising cookies).

You can disable non-essential cookies through your browser settings or by using opt-out tools like the Google Analytics opt-out. Disabling cookies may limit some site features.

06How we share information

We do not sell personal information. We share it only with:

Service providers who help us run our business (hosting, email, analytics, payment processing, call tracking, CRM) under confidentiality obligations.
Marketing platforms (Google, Meta, etc.) when running campaigns on your behalf, as authorized by you.
Legal authorities when required by law, subpoena, or to protect our rights and the safety of others.
A successor entity in connection with a merger, acquisition, or asset sale, subject to this Policy.

07Data retention

We keep personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we delete or anonymize it. Active client records are kept for the duration of the engagement plus seven (7) years for tax and audit purposes.

08Your rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate information.
Delete your information (subject to legal retention requirements).
Opt out of marketing emails by clicking "unsubscribe" in any message.
Lodge a complaint with your local data-protection authority.

To exercise any of these rights, email [email protected]. We will respond within thirty (30) days.

09U.S. state privacy rights

Residents of California (CCPA/CPRA), Virginia (VCDPA), Colorado, Connecticut, and other states with consumer-privacy laws have specific rights, including the right to know what personal information we collect, to request deletion, and to opt out of "sale" or "sharing" of personal information. We do not sell personal information. Submit requests to [email protected].

10Security

We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is 100% secure, but we work with reputable providers and review our practices regularly.

11International transfers

Attention Always OPC Private Limited is based in India, and our services are provided exclusively to clients located in the United States. When you contact us, engage our services, or use our website, personal information you provide may be transferred to, stored, and processed in India, which may have different data-protection rules than your country or U.S. state. We also rely on service providers (including hosting, analytics, advertising, payment, and CRM providers) that may store or process data in the United States, the European Union, or other jurisdictions. By engaging us, you consent to these transfers. Where required by applicable law, we put appropriate safeguards in place — such as standard contractual clauses — for cross-border transfers.

12Children's privacy

Our services are intended for businesses, not children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us personal information, contact us and we will delete it.

13Changes to this policy

We may update this Privacy Policy. Changes are effective when posted on this page, and we will update the "Last updated" date. Material changes will be communicated to active clients by email.

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